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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cyndi Platt

April 17, 2025

5  out of  5
rating by Cyndi Platt
"Fast and easy. Had my quote ready when I called back. Looking forward to working with them."
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Kyandra Simmons

April 15, 2025

5  out of  5
rating by Kyandra Simmons
"Aydan was awesome in assisting with changing my insurance, extremely happy with the outcome & the better price."
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Jessica Porter

April 14, 2025

5  out of  5
rating by Jessica Porter
"Super welcoming crew, office looks well kept. Sydney is amazing"
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Keegan Hurd

April 14, 2025

5  out of  5
rating by Keegan Hurd
"Sydney was super sweet and helpful."
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pitbullkj E

April 10, 2025

5  out of  5
rating by pitbullkj E
"I have been with state farm like forever and I love how they have taken care of me and my family"
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Gwendolyn Wright

April 10, 2025

5  out of  5
rating by Gwendolyn Wright
"State Farm was very informative and answered all of my questions. Great customer service!!!"
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Gwen Hutcherson

April 9, 2025

5  out of  5
rating by Gwen Hutcherson
"Dustin was very informative and helpful. State farm has been delivering top notch service for me, as I have my cars and home insurance with them. Thinking about switching my life insurance also."
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june Robinson

April 8, 2025

5  out of  5
rating by june Robinson
"Dustin was very polite would recomend him as an insurance agent to all my friends"
We responded:
"Thank you, we appreciate you! "
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Chantae Suber

April 8, 2025

5  out of  5
rating by Chantae Suber
"Everything was great she was very nice and worked with me with no problems."
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Demetrus

April 8, 2025

5  out of  5
rating by Demetrus
"Great welcome into the branch in Columbia, those are the smile we need to see , thanks alot for the fast service, Cindy has it on lock ."
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Freddie Jones

April 4, 2025

5  out of  5
rating by Freddie Jones
"The process of switching to State Farm was quick and easy. Two thumbs up!!!!"
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Elry Enoch

April 4, 2025

5  out of  5
rating by Elry Enoch
"Excellent Customer Service"
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Marcia Marlow

April 4, 2025

5  out of  5
rating by Marcia Marlow
"Nikki did a great job!"
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Kelley Wilder

April 3, 2025

5  out of  5
rating by Kelley Wilder
"Dustin at state farm is awesome. He is so nice. Explains you policy details, informes you of what you need without being pushy at all. I just recently had a claim where my daughter was in an accident. First thing he asked was how she was. These are good people and I had been with them approximately 9 years. I definitely recommend them."
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Camillia Ryans

April 2, 2025

5  out of  5
rating by Camillia Ryans
"They are very helpful, and get things done in a timely manner. Thank you !"
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Brett Womack

April 1, 2025

5  out of  5
rating by Brett Womack
"Very knowledgeable , professional and helpful staff ! They care about their customers ! Thanks"
We responded:
"Thank you so much, Brett! It is always a pleasure speaking with you. It is helping people like you that make our jobs so rewarding. "
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K Fitz Inspires

March 27, 2025

5  out of  5
rating by K Fitz Inspires
"I’ve had an amazing experience with State Farm! Team O’Connell’s customer service is top-notch—every time I’ve had a question or needed assistance, they’ve responded quickly and efficiently. Sydni and Nikki are, by far, the best insurance associates I’ve had the privilege of assisting me. She genuinely cares and wants to ensure your every question or need is handled. I feel I have a relationship with my insurance agent rather than solely a business transaction. What truly sets them apart is their willingness to walk you through every step of the process, ensuring you understand your coverage and options without feeling overwhelmed. They genuinely care about their customers, and it shows in the way they handle claims and concerns with patience and professionalism. It’s refreshing to work with a company that values trust and reliability. Highly recommend!"
We responded:
"Thank you so much, Mr. Coleman!!! You have no idea how much your review means to us.. We are so happy your experience has been exceptional, and we feel the same way about our relationship with you! It is helping people like you that make our jobs so rewarding. We appreciate you more than you know. "
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Eric Walters

March 26, 2025

5  out of  5
rating by Eric Walters
"The Best Insurance Group Ever Meagan Oconnell’s Team Rocks💪🏾"
We responded:
"We appreciate you so much Eric! Right back at you!! "
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GeorgeAnn Richardson

March 26, 2025

5  out of  5
rating by GeorgeAnn Richardson
"Met with Sidney on the phone, and she is everything you need in protecting your future. I needed to change my method of payment for a one-time situation and was having a rough time on the app. She asks the questions you need to hear. It's easy to communicate with them!"
We responded:
"Thank you so much for such kind words! We really appreciate the opportunity to take care of your and your family. "
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Alcides Moreno

March 19, 2025

5  out of  5
rating by Alcides Moreno
"Awesome service and super friendly staff!!!!"
We responded:
"We appreciate your feedback and we are happy to have you join us! We look forward to taking care of you and all your insurance needs!"
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Autumn T

March 19, 2025

5  out of  5
rating by Autumn T
"Aydan was very helpful with me getting my renter’s insurance! He was very communicative and I was able to get things together very quickly, before my move in date! I also appreciate him helping me with my quote and making sure I had the correct items!"
We responded:
"Thank you so much for your kind words about Aydan! Your satisfaction is our top priority!"
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Tammie Boone

March 17, 2025

5  out of  5
rating by Tammie Boone
"Very nice"
We responded:
"Thank you so much, Tammie!"
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Michael Dukes

March 17, 2025

5  out of  5
rating by Michael Dukes
"Quick and fast service and the staff is nice."
We responded:
"We appreciate you and look forward to continue serving you! "
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Harvey Lee

March 17, 2025

5  out of  5
rating by Harvey Lee
"Very helpful"
We responded:
"Thank you, Mr. Lee! we appreciate you and your business. "
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Victor Martin

March 17, 2025

5  out of  5
rating by Victor Martin
"Have had Megan OConnel State Farm for many years now. Always been a pleasure to interact with. Explains everything needed. Keep up y'all's awesome work!! Thank you!!"
We responded:
"Thank you so much for your kind words and continued loyalty!"