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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erin O'Connell

September 12, 2025

5  out of  5
rating by Erin O'Connell
"Great office! Super helpful when I called regarding my home policy. Just moved from IL, I had a lot of questions and they were very patience with me. I would recommend them to anyone who needs a personalized touch."
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Wanda Henry

September 12, 2025

5  out of  5
rating by Wanda Henry
"David was very kind and patient working with me and answering questions where there was confusion and able to dispel any misunderstandings and clarifications I needed"
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Dorothy Lincoln

September 9, 2025

5  out of  5
rating by Dorothy Lincoln
"The really they’re really great at helping get what you need and I’m very grateful."
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Martha Fowler

September 9, 2025

5  out of  5
rating by Martha Fowler
"I have been with Megan O'Connell insurance for a few years now and have been completely satisfied with their service and their rates. The reason I went to them in the beginning was mainly because they saved me so much more money on my insurance premium on my house and my cars. Their service is awesome! I would highly recommend them to anyone that is ready to switch."
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David Burnette

September 8, 2025

5  out of  5
rating by David Burnette
"I was very pleased with Megan O'Connell/State Farm and her team. I was an out of town 2nd home owner and landlord and they did a great job handling my needs."
We responded:
"Thank you for allowing us to protect your home away from home, David. We really appreciate you! "
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Mackenzie Pendleton

September 4, 2025

5  out of  5
rating by Mackenzie Pendleton
"Aydan was very helpful and so flexible with having to go back and forth between my mother and I. He was very knowledgeable and educated me on the benefits of bundling home and auto. His customer service is excellent and we are happy to be doing business with this office."
We responded:
"We are so happy to have you as a part of our agency, Mackenzie! "
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Jo Ann Wilson

September 2, 2025

5  out of  5
rating by Jo Ann Wilson
"Dustin was very professional and patient with helping me purchase auto/ home owners policies."
We responded:
" We take great pride in helping you find the right policy for your family and you, we are happy to have you! "
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Carolyn

August 31, 2025

1  out of  5
rating by Carolyn
"Talk about being unprofessional and controlling. I had insurance with this office about two year, Dustin would not renew my insurance unless I came into the office because he wanted to sell me L.I. no matter how many times I told him I don't need L.I. I left this office and returned recently because office mailed letter stating rates have dropped, I decided to take out policy because he was so adamant and stated" we gave you a deal" no one should have to feel pressure when doing business. Only to review L.I. policy that stated " limited graded benefits in other words-certain restrictions. I canceled all insurance policy and switched to another office, and Dustin refused to transfer and release my information and increase my insurance. The only nice person was Nikki."
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A Will

August 21, 2025

5  out of  5
rating by A Will
"Aydan was extremely friendly, patient, helpful ams accommodating in getting us the best quote that fulfilled all of our needs. Would highly recommend!"
We responded:
"Thank you for trusting us to protect you and your family the best! "
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AJ

August 20, 2025

5  out of  5
rating by AJ
"had a great experience working with Dustin. He made the process of setting me up with both car insurance and renters insurance super smooth and stress-free. He took the time to explain everything clearly, answered all my questions, and made sure I was getting the coverage that fit my needs at a good price. I really appreciate his professionalism and efficiency — I’d definitely recommend him to anyone looking for insurance.”"
We responded:
"We are happy to have you here, AJ! Our priority is the ease of being protected. "
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Kitty Clark

August 19, 2025

5  out of  5
rating by Kitty Clark
"Dustin is awesome! He saved me over $100 per month with exact same coverage as I had before with another company."
We responded:
"Thank you, Kitty! We are so happy to be able to provide excellence and put money back in your pocket, too! "
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Wayne T.

August 18, 2025

5  out of  5
rating by Wayne T.
"S F Agent Dustin conducted a review of my current policy and made some very important suggestions that would help keep me covered in the event of a significant occurrence. It's great to know that he had my well-being at heart. Thank you Dustin"
We responded:
"Protecting you and all the things you’ve worked hard for is our goal! Thank you for being a part of our agency, Wayne! "
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Jan Swires

August 15, 2025

4  out of  5
rating by Jan Swires
"Very nice people. They took care of me very fast and were very curteous."
We responded:
"Thank you for your review, Jan!"
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michelle pinski

August 13, 2025

5  out of  5
rating by michelle pinski
"The office staff is so polite and helped me out together a renter’s insurance policy FAST!! Great customer service!"
We responded:
"Thank you so much for your kind words. It is our pleasure to provide excellent service and care for your family like you do!"
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Dave Siria

August 11, 2025

5  out of  5
rating by Dave Siria
"I could not have been more pleased With the customer service I received from your office. I am a State Farm customer from another state and working with your office was an excellent experience. I would highly recommend working with your office. Sydni was amazing!"
We responded:
"Thank you, David! It is our pleasure to protect your family and you."
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Marcia Marlow

August 7, 2025

5  out of  5
rating by Marcia Marlow
"Nikki did a great job! She explained the policies and answered all of our questions."
We responded:
"It is always our number one priority to take the best care of you that we can. Thank you, Marcia!"
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Kelly Godley

August 7, 2025

5  out of  5
rating by Kelly Godley
"Very helpful"
We responded:
"Thank you so much for your kind words, Kelly. Its always a pleasure speaking with you and being able to take care of you and your family. "
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Kaitlyn Bressler

August 4, 2025

5  out of  5
rating by Kaitlyn Bressler
"Dustin was very helpful and understanding. He has amazing customer service skills."
We responded:
"Thank you Kaitlyn, we really appreciate your kind words! "
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Jorge

August 1, 2025

5  out of  5
rating by Jorge
"They are really good to work with and cool people"
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wilco precision

August 1, 2025

5  out of  5
rating by wilco precision
"Easy to work with. Everything has been positive. Highly recommend this company."
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Anthony Rodriguez

August 1, 2025

5  out of  5
rating by Anthony Rodriguez
"Excellent service very knowledgeable with coverage Good job Dustin keep it up."
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tyler stil

July 31, 2025

4  out of  5
rating by tyler stil
"Very personable and upfront with their customers, thank you to the whole team"
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Shannon Defrain

July 31, 2025

5  out of  5
rating by Shannon Defrain
"Great prices and great people to work with. They actually care and will work with you. One of the best insurance choices I've made."
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Eric Jamison

July 30, 2025

5  out of  5
rating by Eric Jamison
"Very professional and knowledgeable person who knows how to do her job properly. She didn’t my looking over my policy and explaining everything I was paying for and made the adjustments for things I didn’t need."
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amy southworth

July 28, 2025

5  out of  5
rating by amy southworth
"Polite, helpful, and quick setting up renter’s insurance for my college student."
We responded:
"Thank you so much for your feedback!"