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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K Fitz Inspires

March 27, 2025

5  out of  5
rating by K Fitz Inspires
"I’ve had an amazing experience with State Farm! Team O’Connell’s customer service is top-notch—every time I’ve had a question or needed assistance, they’ve responded quickly and efficiently. Sydni and Nikki are, by far, the best insurance associates I’ve had the privilege of assisting me. She genuinely cares and wants to ensure your every question or need is handled. I feel I have a relationship with my insurance agent rather than solely a business transaction. What truly sets them apart is their willingness to walk you through every step of the process, ensuring you understand your coverage and options without feeling overwhelmed. They genuinely care about their customers, and it shows in the way they handle claims and concerns with patience and professionalism. It’s refreshing to work with a company that values trust and reliability. Highly recommend!"
We responded:
"Thank you so much, Mr. Coleman!!! You have no idea how much your review means to us.. We are so happy your experience has been exceptional, and we feel the same way about our relationship with you! It is helping people like you that make our jobs so rewarding. We appreciate you more than you know. "
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Tammie Boone

March 17, 2025

5  out of  5
rating by Tammie Boone
"Very nice"
We responded:
"Thank you so much, Tammie!"
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Harvey Lee

March 17, 2025

5  out of  5
rating by Harvey Lee
"Very helpful"
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Susan

March 13, 2025

5  out of  5
rating by Susan
"I had a few questions about auto insurance and all were answered. They are always helpful and friendly at this office."
We responded:
"Thank you so much for your feedback, Susan! We appreciate you more than you know."
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MARK GENTRY

March 11, 2025

5  out of  5
rating by MARK GENTRY
"After 20 years with my insurance company, I decided I needed to shop. This agency saved me $2000 a year. Dustin is the agent that helped me - did a great job. Call them, and your call will be answered by Nikki - one of the most courteous and helpful people you will ever find. Great place for your insurance needs."
We responded:
"Thank you for your kind words. I’m so happy to hear of your positive experience. We are honored that you chose us and we will continue to take care of you the best we can! We appreciate you so much. "
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Kim Loyde

March 6, 2025

5  out of  5
rating by Kim Loyde
"She’s the beat"
We responded:
"Thank you so much for your feedback! We appreciate you!"
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Christine Manley

March 4, 2025

5  out of  5
rating by Christine Manley
"Sydney explained and confirm the resolution to our payment changes without hesitation and was very helpful!"
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Kandace Brooks

February 25, 2025

5  out of  5
rating by Kandace Brooks
"Sydni was very helpful and very knowledgeable. She processed my insurance very quickly over the phone. Very nice, she answered all my questions. Sydni you’re the best. Thank you!!!"
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Phyllis Brown

February 25, 2025

5  out of  5
rating by Phyllis Brown
"I love the staff at Megan O’Connor office, they are professional, caring, patience, and absolutely knowledgeable, I have had my share of not knowings they answer me quickly and kindly. They are good with people and I like that I am a people person myself so when I see the same kindness in other I truly appreciate it, GREAT JOB, all staff members at Megan O’Connors, Ms Sydni, Mr.Dustin, and all members. THANK YOU!!"
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Madonna Carter Jackson

February 24, 2025

5  out of  5
rating by Madonna Carter Jackson
"It’s a beautiful day in SC because of Nikki at State Farm! Thank you for your kind service.."