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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordan Baez

May 15, 2025

5  out of  5
rating by Jordan Baez
"Got me everything I needed without issues. Made everything very easy"
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Donna Williams

May 15, 2025

5  out of  5
rating by Donna Williams
"State Farm has always been a very good insurance company. I feel safe with this company. I love the way that Dustin explain everything and asks me multiple times if I have any questions. Thank you for many years of excellent service."
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Scott Johnston

May 14, 2025

5  out of  5
rating by Scott Johnston
"I am very pleased with Megan O’Connell State Farm Agency. Their rates are great and very competitive. After meeting with Dustin today about my policy, I feel confident and safe using this insurance broker."
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Ronnie Cole

May 14, 2025

4  out of  5
rating by Ronnie Cole
"Dustin was great! The process was quick and painless AND....he saved me money! Thanks Dustin!"
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george floyd

May 14, 2025

5  out of  5
rating by george floyd
"Always friendly & knowledgeable!!"
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Jason Hutto

May 13, 2025

5  out of  5
rating by Jason Hutto
"Very helpful great people I highly recommend"
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Deborah Judkins

May 13, 2025

5  out of  5
rating by Deborah Judkins
"I had to call into the office today (05/13/25) and Ms Nikki was whom I spoke with she was very pleasant and personable and a real delight to speak with to the very end and she handled my situation very courteously thanks so much Ms Nikki."
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Matthew Chernesky

May 13, 2025

5  out of  5
rating by Matthew Chernesky
"Dustin and the team are always super helpful and I feel like I always get the best rates. Aydan was very friendly while I waited for my appointment"
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Dee Richardson

May 12, 2025

5  out of  5
rating by Dee Richardson
"I have been a customer with the Megan OConnell branch for many years. All of the staff are knowledgeable and very helpful. Ms. Nikki was extremely helpful with my needs."
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Robert McCullough

May 12, 2025

5  out of  5
rating by Robert McCullough
"Love this company and it's employees. Thanks for taking care of my business."
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Wendy

May 9, 2025

5  out of  5
rating by Wendy
"I switched to State Farm about two years now, it was the best switch ever. Great staff, and great personalities, very help when you need them. I received an awesome birthday card that shows me they care about their clients. Highly recommend this awesome agency. Thanks so much for kindness from your office staff."
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Margaret Cannon

May 5, 2025

5  out of  5
rating by Margaret Cannon
"The ladies name was Nikki, she was very knowledgeable in the questions I asked her. She helped me understand issues I had additional questions about. Very polite and professional!"
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Fox Face

May 5, 2025

5  out of  5
rating by Fox Face
"Super welcoming crew, office looks well kept. Sydney is amazing"
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Gwenn MacFarland

May 2, 2025

5  out of  5
rating by Gwenn MacFarland
"I had the pleasure and privilege of working with Dustin. He is blunt and pulled no punches while remaining professional, which is how I like to do business. He was very persistent and gained my trust and respect. I recommend you check him out."
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Trusha Patel

May 1, 2025

5  out of  5
rating by Trusha Patel
"I recently had the pleasure of working with Dustin to find an insurance quote, and I can’t recommend him highly enough. From the very beginning, he was incredibly helpful and easy to work with. What really stood out to me was how well he listened — I never felt like just another client. He took the time to understand exactly what I needed and was genuinely committed to helping me find the best option. There were a few bumps along the way (as there always are when dealing with insurance), but Dustin never gave up. He stayed on top of everything, followed up consistently, and made sure I felt informed and comfortable throughout the process. It felt like I had someone in my corner who actually cared. If you’re looking for someone reliable, responsive, and truly dedicated to helping you, Dustin is your guy. I’m very glad I found him — and you will be too."
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Lena Dixon

April 29, 2025

5  out of  5
rating by Lena Dixon
"State Farm they are known for their excellent customer service they go above and beyond to help their clients. They are a trustworthy and reliable insurance provider."
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Will Keel

April 28, 2025

5  out of  5
rating by Will Keel
"Out standing customer service and very helpful. Highly professional."
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Lesia Foote

April 28, 2025

5  out of  5
rating by Lesia Foote
"Megan O'Connell and the team have always provided very good service to me. Thank you guys so much for your services."
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Calder Standridge

April 28, 2025

5  out of  5
rating by Calder Standridge
"Sydni was great! Very knowledgeable and made everything easy."
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Travanti Gantt

April 28, 2025

5  out of  5
rating by Travanti Gantt
"Shoutout to Nikki with Megan O Connell State Farm she is a reason to make you keeping choosing State Farm.. Great worker 💯"
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Wayne T.

April 25, 2025

5  out of  5
rating by Wayne T.
"S F Agent Dustin conducted a review of my current policy and made some very important suggestions that would help keep me covered in the event of a significant occurrence. It's great to know that he had my well-being at heart. Thank you Dustin"
We responded:
"Protecting you and all the things you’ve worked hard for is our goal! Thank you for being a part of our agency, Wayne! "
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Tim D

April 25, 2025

5  out of  5
rating by Tim D
"Always eager to assist. I appreciate Nikki and her efforts with rapid account support."
We responded:
"Thank you, Tim! We are always here to help quickly and efficiently. "
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Trenton Carter

April 25, 2025

5  out of  5
rating by Trenton Carter
"Just switched over from Allstate and it saves me 135.00 a month . Thank you Aiden so much look forward to meeting you next month . Happy consumer !"
We responded:
"We are happy to have you join our agency, thank you for your kind words! "
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A DDMS ENTERTAINMENT

April 24, 2025

5  out of  5
rating by A DDMS ENTERTAINMENT
"Awesome customer service!"
We responded:
"One of our biggest priorities is excellent customer service, thank you so much for your feedback! "
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Bob Daniello

April 24, 2025

5  out of  5
rating by Bob Daniello
"Dustin is very knowledgeable on all types of insurance and very helpful. Happy to be with Megan OConnell State Farm Insurance ."